Terms of service

Terms of Service

Last updated: 13 January 2026.

Welcome to Brooke & Bloom London (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Website”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Acceptance of Terms

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as any applicable laws and regulations.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Website. By using the Website, you represent and warrant that you meet this requirement.

3. Use of the Website

You agree to use the Website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

You must not:

  • Use the Website for fraudulent or unlawful purposes

  • Attempt to gain unauthorised access to any part of the Website

  • Interfere with the security or performance of the Website

  • Copy, distribute, or exploit Website content without permission

4. Intellectual Property

All content on this Website, including but not limited to text, images, graphics, logos, designs, and branding, is the property of Brooke & Bloom London or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

5. Products and Services

All descriptions, pricing, and availability of products or services are subject to change at any time without notice. We reserve the right to discontinue or modify any product or service at our sole discretion.

We do not guarantee that product descriptions or other content on the Website are error-free, complete, or current.

6. Orders and Payments

If you make a purchase through the Website:

  • You agree to provide accurate and complete payment and billing information

  • All prices are listed in [GBP / other currency] unless otherwise stated

  • Payments are subject to authorisation and acceptance

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorised activity.

7. Returns and Refunds

Returns and refunds are governed by our [Returns & Refunds Policy], which should be reviewed before making a purchase.

8. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites. Accessing third-party websites is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Brooke & Bloom London shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website, products, or services.

10. Disclaimer

The Website and all content, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to fitness for a particular purpose or non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Brooke & Bloom London, its owners, affiliates, and employees from any claims, damages, liabilities, or expenses arising from your use of the Website or violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your access to the Website at any time, without notice, if you violate these Terms or engage in unlawful behaviour.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Website constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: info@brookeandbloom.co.uk
Business Name: Brooke & Bloom London